No knowledge of products had to go three time to get the right product

Mississauga

Forgotten CPAP electrical cord

I realized when I was unpacking my CPAP machine at the airport hotel that I had not packed the electrical cord for my CPAP. I phoned your company and got in touch with Alex who undertook to locate the necessary cord and then arrange for a Uber driver to deliver it to the hotel. It was a necessary expense since we are flying out for a month tomorrow morning early. Thanks once again to Alex who went out of his way to make all this happen. Peter

Peter Staples Wellington

GOOD CUSTOMER SERVICE

I had the pleasure of meeting Alex during my appointment at your office on February 3rd, 2024. I was impressed by Alex s exceptional customer service skills, and thorough assistance not only to me but also to other customers. His remarkable attention to detail became apparent as he addressed my queries regarding the machine and its functionalities. Alex, with his knowledge and expertise, explained the workings of the machine with clarity and ensured I had a comprehensive understanding. As a new customer, my experience dealing with him was seamless, leaving me both happy and content. I will highly recommend The CPAP Clinic to my friends who may require a CPAP machine in the future with confidence that they will receive the same level of outstanding service that I did.

Michael Roque Toronto